Support

Frequently Asked Questions

Is the match data real-time?

No. The match list shows operational data entered by our admin team for demonstration and educational purposes. Real-time data sources may be integrated in future versions.

Does the app need internet?

The app works offline with built-in fallback data. An internet connection is needed to load the latest match data, articles, and advertisements from our server.

What languages are supported?

KineticLab supports Simplified Chinese (简体中文), English, and Vietnamese (Tiếng Việt). You can switch languages in Profile > Language, or the app will follow your device's system language.

Does the app collect my personal data?

No. We only read your device's language and region settings for content localization. We do not collect names, emails, or other personal information. See our Privacy Policy for details.

How do the physics calculators work?

Our calculators use real physics formulas — trajectory simulation with Magnus effect, aerodynamic drag and Reynolds number analysis, pitch dimension validation, and lawn carbon footprint calculations. All computations run locally on your device.

Can I skip the splash advertisement?

Yes. Every splash ad has a "Skip" button visible immediately. The ad also auto-dismisses after the configured countdown.

Contact Us

For questions, bug reports, feature requests, or any other feedback:

support@kineticlab.one

We aim to respond within 48 hours.

App Information